Reception desk & incoming mail
- Everything arriving at the front desk is registered: assisted entry, barcode scan, PC or PDA
- Unique tracking label printed on receipt
- Automatic assignment to the department, the site and the recipient
ISITRAC 360 is the SaaS platform that traces all your internal flows — parcels, mail, registered letters, equipment — and secures every transfer of responsibility. The locker is just one delivery mode: ISITRAC also handles signature on tablet, smartphone, PDA, badge, QR code or delivery point.
Inside a company, a parcel, a letter or a piece of equipment changes hands several times between arrival and final recipient. At every step, responsibility transfers — but without a record, there is no way to know who received what, or when. ISITRAC 360 fills that "last metre" the ERP and WMS never see: it registers every flow, secures every handover and keeps the proof.
Every incoming flow is identified on arrival and tracked to handover. A unique ID, a complete history, no blind spots.
The recipient is authenticated and the handover validated: signature, badge, code, QR code or locker. The transfer of responsibility is recorded.
Automatic alerts, dashboards, instant search and time-stamped PDF proof of delivery: your data becomes usable and enforceable.
The critical point of any internal flow is the moment the item changes hands. Without proof, a "lost" parcel turns into an endless dispute. With ISITRAC 360, every handover generates time-stamped proof — signature, badge, code or photo — automatically archived and exportable as PDF. You always know who took possession of what, and you can prove it.

From registering a flow to analysing it, ISITRAC 360 covers the entire internal journey of your parcels, mail and equipment.
The incoming flow is captured and identified: PC, AI-assisted PDA/smartphone, or ERP interface.
Proof-of-delivery signature to suit the context: tablet, smartphone, PDA, badge, QR code, delivery point or locker.
Automatic email alerts, dashboard, search and PDF proof of delivery.
Reporting and usage statistics to monitor and optimise your flows.

Everything starts with capturing the incoming flow, which receives a unique ID and becomes traceable. Three ways to register, depending on your usage and organisation:
This is the heart of the transfer of responsibility. Depending on the place, the item and the recipient, ISITRAC 360 offers the most suitable delivery mode — far beyond the locker. In every case, time-stamped proof is generated automatically.
The recipient signs on the touchscreen. A time-stamped handwritten signature, linked to the flow and archived.
Confirmation or signature directly from the recipient's or operator's phone, on the move.
The operator has the handover validated on their round terminal, even without the client network (4G PDA provided).
Contactless employee badge identification authenticates the collection and counts as proof of delivery.
The recipient presents their personal QR code received by notification: a single scan validates the handover.
Handover at an identified internal drop point (reception, department, service locker): the place and agent are traced.
Need self-service 24/7 collection? The connected locker is the seventh delivery mode, managed by the same ISITRAC 360.
Once flows are registered and delivered, ISITRAC 360 puts you in control to track, chase and prove — in real time, from any browser.

Beyond day-to-day tracking, ISITRAC 360 turns your flows into management data. You measure, compare and optimise.
Volumes handled by department, by site and over time: anticipate peaks and size your resources.
Time to availability, collection delays, locker utilisation rates: keep an eye on your key indicators.
Customisable reports and share-ready exports: usable data for your activity reviews.
A mailroom does not only handle parcels. It welcomes visitors, lends equipment, receives registered mail, delivers across floors, feeds the other sites and ships outbound. ISITRAC 360 covers all of these flows in a single register, with proof at every change of hands.
One single register for all these flows: the mailroom stays in control from the front desk to dispatch, and every item that changes hands leaves proof behind. Tell us about your flows and we will show you the right setup.
No. ISITRAC 360 complements the ERP and the WMS: it traces the "last metre", i.e. the non-production flows these tools cannot see (personal parcels, mail, registered letters, samples, loaned equipment). It integrates with your IT (LDAP, ERP, Outlook, carriers) so nothing is entered twice.
ISITRAC 360 is a 100% web SaaS platform whose code and hosting are located in France. The supplied PDAs run on 4G, so the customer's network never has to be opened, and ISITEC INTERNATIONAL holds a CyberVadis Silver 2026 rating, with regular penetration tests. All about data security.
Every handover is recorded against time-stamped proof: signature on a tablet or smartphone, PDA on a delivery round, employee badge, personal QR code, PIN code, identified delivery point or connected locker (touchscreen ISILOCKER, Locker Lite Bluetooth or wooden locker). The method is chosen according to the place, the item and the recipient.
Inbound, a 3-in-1 scanner digitises the item, reads its number and stamps it; the consistency check and evidential archiving are automatic, at around 100 registered items in 2 minutes. Outbound, single entry or Excel/CSV bulk import allows mass printing, the deposit slip and the management of undeliverable items.
Yes. All sites share one database: an item registered at headquarters stays tracked until it reaches the destination branch, the inter-site shuttle needs no re-registration and reporting is consolidated per site or globally.
As a SaaS subscription including updates, with a tailored quote depending on the modules selected, the number of sites and the associated hardware (PDAs, scanners, connected lockers). Contact us for a demonstration and a study of your configuration.
Yes. ISITRAC 360 provides an MCP connector that lets AI assistants approved by your IT department query the data in natural language, for instance to find a recipient's parcels or measure a department's volumes. The exposed scope is defined with you during deployment.
Tell us about your flows — parcels, mail, registered letters, equipment — and your handover constraints. Our experts show you ISITRAC 360 in real conditions and recommend the right configuration.
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