An Isitec International solution — French specialist in internal flow traceability since 2002 +33 4 26 02 40 89commercial@isitec.fr
by Isitec International

ISITRAC 360
trace your flows, prove every delivery

ISITRAC 360 is the SaaS platform that traces all your internal flows — parcels, mail, registered letters, equipment — and secures every transfer of responsibility. The locker is just one delivery mode: ISITRAC also handles signature on tablet, smartphone, PDA, badge, QR code or delivery point.

✔ 100% web SaaS ✔ Hosted in France ✔ Proven since 2010
ISITRAC 360 dashboard: tracking and traceability of internal parcel, mail and equipment flows
The principle

The software that always knows who holds what

Inside a company, a parcel, a letter or a piece of equipment changes hands several times between arrival and final recipient. At every step, responsibility transfers — but without a record, there is no way to know who received what, or when. ISITRAC 360 fills that "last metre" the ERP and WMS never see: it registers every flow, secures every handover and keeps the proof.

Trace

Every incoming flow is identified on arrival and tracked to handover. A unique ID, a complete history, no blind spots.

Secure the handover

The recipient is authenticated and the handover validated: signature, badge, code, QR code or locker. The transfer of responsibility is recorded.

Monitor & prove

Automatic alerts, dashboards, instant search and time-stamped PDF proof of delivery: your data becomes usable and enforceable.

Transfer of responsibility

Every handover becomes proof

The critical point of any internal flow is the moment the item changes hands. Without proof, a "lost" parcel turns into an endless dispute. With ISITRAC 360, every handover generates time-stamped proof — signature, badge, code or photo — automatically archived and exportable as PDF. You always know who took possession of what, and you can prove it.

  • Time-stamped, named and enforceable proof of delivery
  • Complete, tamper-evident history of every flow
  • End of untraceable losses and evidence-free disputes
Viewing a parcel in ISITRAC 360 with proof of delivery and history
How it works

Four modules, one continuous chain of traceability

From registering a flow to analysing it, ISITRAC 360 covers the entire internal journey of your parcels, mail and equipment.

1. Registration

The incoming flow is captured and identified: PC, AI-assisted PDA/smartphone, or ERP interface.

2. Secure handover

Proof-of-delivery signature to suit the context: tablet, smartphone, PDA, badge, QR code, delivery point or locker.

3. Monitoring

Automatic email alerts, dashboard, search and PDF proof of delivery.

4. Statistics

Reporting and usage statistics to monitor and optimise your flows.

Registering a flow in ISITRAC 360 from the consultation interface
Module 1

Flow registration

Everything starts with capturing the incoming flow, which receives a unique ID and becomes traceable. Three ways to register, depending on your usage and organisation:

  • PC interface — fast entry from a reception or mailroom workstation.
  • AI-assisted PDA or smartphone — barcode scan and guided entry: AI reads and pre-fills the information to go faster and improve data quality.
  • ERP or other system interface — flows already known to your IS are retrieved automatically, with no double entry.
Module 2

Secure proof-of-delivery handover

This is the heart of the transfer of responsibility. Depending on the place, the item and the recipient, ISITRAC 360 offers the most suitable delivery mode — far beyond the locker. In every case, time-stamped proof is generated automatically.

Signature tablet

The recipient signs on the touchscreen. A time-stamped handwritten signature, linked to the flow and archived.

Smartphone

Confirmation or signature directly from the recipient's or operator's phone, on the move.

PDA

The operator has the handover validated on their round terminal, even without the client network (4G PDA provided).

Badge

Contactless employee badge identification authenticates the collection and counts as proof of delivery.

QR code

The recipient presents their personal QR code received by notification: a single scan validates the handover.

Delivery point

Handover at an identified internal drop point (reception, department, service locker): the place and agent are traced.

Need self-service 24/7 collection? The connected locker is the seventh delivery mode, managed by the same ISITRAC 360.

Module 3

Monitoring & proof

Once flows are registered and delivered, ISITRAC 360 puts you in control to track, chase and prove — in real time, from any browser.

  • Automatic email alerts — recipient notified on arrival, configurable reminders until collection.
  • Dashboard — view the tracking of all your flows, by status, department or site.
  • Multi-criteria search — find a parcel, letter or item in seconds.
  • PDF proof of delivery — time-stamped, named document, exportable and enforceable in case of dispute.
ISITRAC 360 dashboard: tracking, search and proof of delivery of internal flows
Module 4

Statistics & reporting

Beyond day-to-day tracking, ISITRAC 360 turns your flows into management data. You measure, compare and optimise.

Volumes & trends

Volumes handled by department, by site and over time: anticipate peaks and size your resources.

Lead times & service levels

Time to availability, collection delays, locker utilisation rates: keep an eye on your key indicators.

Exports & reporting

Customisable reports and share-ready exports: usable data for your activity reviews.

Use case

The whole mailroom, from reception desk to dispatch

A mailroom does not only handle parcels. It welcomes visitors, lends equipment, receives registered mail, delivers across floors, feeds the other sites and ships outbound. ISITRAC 360 covers all of these flows in a single register, with proof at every change of hands.

01
Inbound

Reception desk & incoming mail

  • Everything arriving at the front desk is registered: assisted entry, barcode scan, PC or PDA
  • Unique tracking label printed on receipt
  • Automatic assignment to the department, the site and the recipient
02
Front desk

Visitors & equipment loans

  • Visitor record: company, host, purpose of visit, badge and exit code
  • Signature on arrival, on departure, or both
  • Key and equipment loans: borrower, location, expected return date
03
Inbound

Incoming parcel traceability

  • Carriers, suppliers, samples and personal deliveries
  • Weight, dimensions, photo and delivery reservations
  • Instant notification of the recipient, with automatic reminders
04
R
Inbound

Incoming registered mail

  • 3-in-1 scanner: digitises, reads the number and stamps the item
  • Consistency check and manual correction before validation
  • Digital archiving with evidential value, handover against signature
One single platform
ISITRAC 360
100% web SaaS, hosted in France
One single database, multi-site
Time-stamped proof at every step
05
Internal

Internal distribution

  • Hand delivery against proof: tablet, badge, QR code, PIN code, PDA
  • Delivery points and time-stamped PDA rounds
  • 24/7 connected lockers: drop-off, code, notification, pick-up, reminder
06
Internal

Inter-site shuttle

  • Transfer from one site to another without re-registration
  • Container scanned on departure and on arrival, responsibility transferred
  • Consolidated view of flows between headquarters, branches and plants
07
Outbound

Outgoing parcels & carrier labels

  • Shipping requests in self-service, with configurable rights
  • Carrier APIs (DHL, UPS, Chronopost, FedEx, Colissimo) on the customer's own account
  • Label printed from ISITRAC, carrier tracking fed back to the dashboard
08
Outbound

Outgoing registered mail

  • Single entry or bulk file import (Excel/CSV) for mass printing
  • Address book and recurring recipients
  • Item printing, deposit slip and management of undeliverable items

One single register for all these flows: the mailroom stays in control from the front desk to dispatch, and every item that changes hands leaves proof behind. Tell us about your flows and we will show you the right setup.

Frequently asked questions

Your questions about ISITRAC 360

Does ISITRAC 360 replace our ERP or WMS?

No. ISITRAC 360 complements the ERP and the WMS: it traces the "last metre", i.e. the non-production flows these tools cannot see (personal parcels, mail, registered letters, samples, loaned equipment). It integrates with your IT (LDAP, ERP, Outlook, carriers) so nothing is entered twice.

Where is the data hosted?

ISITRAC 360 is a 100% web SaaS platform whose code and hosting are located in France. The supplied PDAs run on 4G, so the customer's network never has to be opened, and ISITEC INTERNATIONAL holds a CyberVadis Silver 2026 rating, with regular penetration tests. All about data security.

Which handover methods are available?

Every handover is recorded against time-stamped proof: signature on a tablet or smartphone, PDA on a delivery round, employee badge, personal QR code, PIN code, identified delivery point or connected locker (touchscreen ISILOCKER, Locker Lite Bluetooth or wooden locker). The method is chosen according to the place, the item and the recipient.

How does ISITRAC 360 handle registered mail?

Inbound, a 3-in-1 scanner digitises the item, reads its number and stamps it; the consistency check and evidential archiving are automatic, at around 100 registered items in 2 minutes. Outbound, single entry or Excel/CSV bulk import allows mass printing, the deposit slip and the management of undeliverable items.

Does the solution work across several sites?

Yes. All sites share one database: an item registered at headquarters stays tracked until it reaches the destination branch, the inter-site shuttle needs no re-registration and reporting is consolidated per site or globally.

How is ISITRAC 360 sold?

As a SaaS subscription including updates, with a tailored quote depending on the modules selected, the number of sites and the associated hardware (PDAs, scanners, connected lockers). Contact us for a demonstration and a study of your configuration.

Can an AI assistant query ISITRAC 360?

Yes. ISITRAC 360 provides an MCP connector that lets AI assistants approved by your IT department query the data in natural language, for instance to find a recipient's parcels or measure a department's volumes. The exposed scope is defined with you during deployment.

2010
proven platform, in production since
100%
web SaaS, code and data hosted in France
7
delivery modes, from locker to signature
1
single register for all your internal flows

Professionalise the traceability of your internal flows

Tell us about your flows — parcels, mail, registered letters, equipment — and your handover constraints. Our experts show you ISITRAC 360 in real conditions and recommend the right configuration.

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